Social Support and Self-Efficacy on Turnover Intentions: The Mediating Role of Conflict and Commitment

Marina Mondo (), Jessica Pileri, Federica Carta and Silvia De Simone
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Marina Mondo: Department of Pedagogy, Psychology, Philosophy, University of Cagliari, 09123 Cagliari, Italy
Jessica Pileri: Department of Dynamic Clinical Psychology, Sapienza University of Rome, 00185 Roma, Italy
Federica Carta: Department of Pedagogy, Psychology, Philosophy, University of Cagliari, 09123 Cagliari, Italy
Silvia De Simone: Department of Pedagogy, Psychology, Philosophy, University of Cagliari, 09123 Cagliari, Italy

Social Sciences, 2022, vol. 11, issue 10, 1-17

Abstract: Turnover intentions are a phenomenon that affects the life of organizations and causes highly negative consequences. Based on previous studies, it is possible to consider antecedents to turnover in terms of both individual and social perceived resources, which previous research does not usually examine simultaneously. The aim of this study was to explore the role of both resources (individual and social) on turnover intentions. Thus, we hypothesized that perceived social support and self-efficacy have an impact on turnover intentions and that this relationship is mediated by interpersonal conflict and Affective Commitment. A total of 392 Italian employees completed a self-report questionnaire. A structural equation model was tested. The results showed that interpersonal conflict and Affective Commitment fully mediated the relationship between social support, self-efficacy and turnover intentions. Practical implications are discussed.

Keywords: perceived social support; self-efficacy; interpersonal conflict; Affective Commitment; turnover intentions (search for similar items in EconPapers)
JEL-codes: A B N P Y80 Z00 (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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