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Key Determinants of Job Satisfaction among University Lecturers

Long Kim, Pimlapas Pongsakornrungsilp (), Siwarit Pongsakornrungsilp, Ngachonpam Horam and Vikas Kumar
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Long Kim: Center of Excellence for Tourism Business Management and Creative Economy, Department of Digital Marketing, School of Management, Walailak University, Nakhonsithammarat 80161, Thailand
Pimlapas Pongsakornrungsilp: Center of Excellence for Tourism Business and Creative Economy, Department of Tourism and Prochef, School of Management, Walailak University, Nakhonsithammarat 80161, Thailand
Siwarit Pongsakornrungsilp: Center of Excellence for Tourism Business Management and Creative Economy, Department of Digital Marketing, School of Management, Walailak University, Nakhonsithammarat 80161, Thailand
Ngachonpam Horam: Faculty of Humanities and Social Sciences, Songkhla Rajabhat University, Songkhla 90000, Thailand
Vikas Kumar: Faculty of Business, Law and Social Sciences, Birmingham City University, Birmingham B4 7XG, UK

Social Sciences, 2023, vol. 12, issue 3, 1-16

Abstract: Creating job satisfaction for employees can help organizations maintain their employees and save more on costs from searching for new ones. Therefore, a primary goal of this research was to investigate how work–family conflict, workload, and job stress influenced university lecturers’ work satisfaction. To accomplish the current aim, researchers invited 450 respondents who were holding positions as lecturers at any university in Thailand. Next, a structural equation model was employed to analyze 387 valid data points. In gender statistics, 45.2% were male respondents while 54.8% were female respondents. Moreover, gender obtained mean scores (1.54) with standard deviation scores (0.49). Based on age statistics, most of the respondents who joined this research were between 20 and 30 years old (41.3%) followed by 31–41 years (24.5%), 41–50 years (19.9%), and above 50 years (14.2%). Meanwhile, mean scores were 2.07 with standard deviation 1.09. According to results of this research, increasing work–family conflict and workload caused lecturers to receive more stress from their work. Moreover, the lecturers found themselves happy once certain degrees of stress and work–family conflict, except workload, diminished. Meanwhile, stress among university lecturers significantly mediated their workloads and work satisfaction. This result highlights a side effect of a certain amount of workload influencing lecturers’ stress levels, which in turn increased the significant role of job stress in further influencing lecturers’ work satisfaction.

Keywords: workload; satisfaction; work–family conflict; stress; Thailand (search for similar items in EconPapers)
JEL-codes: A B N P Y80 Z00 (search for similar items in EconPapers)
Date: 2023
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