Evaluating Medical Students’ Satisfaction with E-Learning Platforms During the COVID-19 Pandemic: A Structural Equation Modeling Analysis Within a Multimodal Educational Framework

Gheorghe-Dodu Petrescu, Andra-Luisa Preda, Anamaria-Cătălina Radu (), Luiza-Andreea Ulmet and Andra-Victoria Radu
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Gheorghe-Dodu Petrescu: Department of Marketing and Medical Technology, University of Medicine and Pharmacy “Carol Davila” Bucharest, 020021 Bucharest, Romania
Andra-Luisa Preda: Research and Doctoral Programs Service, Romanian Academy, 010071 Bucharest, Romania
Anamaria-Cătălina Radu: Institute of National Economy, Romanian Academy, 050711 Bucharest, Romania
Luiza-Andreea Ulmet: School of Advanced Studies of the Romanian Academy, Doctoral School of Economic Sciences, National Institute for Economic Research “Costin C. Kirițescu”, Institute of National Economy, Romanian Academy, 050711 Bucharest, Romania
Andra-Victoria Radu: Department of Marketing and Medical Technology, University of Medicine and Pharmacy “Carol Davila” Bucharest, 020021 Bucharest, Romania

Social Sciences, 2025, vol. 14, issue 3, 1-22

Abstract: The rapid advancement of digital technologies in education is revolutionizing learning environments and influencing the future of educational methodologies. This study seeks to determine the parameters affecting students’ satisfaction with e-learning platforms utilized during the COVID-19 pandemic, within a multimodal educational framework. A Structural Equation Modeling (SEM) approach was used to examine the contributions of different components to students’ views of e-learning tools and the inter-relationships between them. Data were gathered from 314 students via a questionnaire, with the dependent variable being student satisfaction with e-learning platforms and the independent variables comprising the perceived benefits and disadvantages, ease of use, prior experience, perceptions of the platforms, perceived risks, and communication efficiency between students and professors. The results indicated that 78% of the variance in student satisfaction was explained by these parameters (R-squared = 0.78), underscoring the substantial impact of these features on the digital learning experience. This study enhances the comprehension of the influence of e-learning platforms within a multimodal educational framework on students’ learning experiences, especially with the challenges presented by the pandemic. The collected insights can guide the development of more effective, accessible, and user-focused educational tools.

Keywords: educational technology; e-learning platforms; COVID-19; digital competence; medical education; education (search for similar items in EconPapers)
JEL-codes: A B N P Y80 Z00 (search for similar items in EconPapers)
Date: 2025
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