Quality Culture of Manufacturing Enterprises: A Possible Way to Adaptation to Industry 4.0

Pavol Durana, Pavol Kral, Vojtech Stehel, George Lazaroiu and Wlodzimierz Sroka
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Pavol Durana: Faculty of Operation and Economics of Transport and Communications, University of Zilina, 010 26 Zilina, Slovakia
Pavol Kral: Faculty of Operation and Economics of Transport and Communications, University of Zilina, 010 26 Zilina, Slovakia
Vojtech Stehel: School of Expertness and Valuation, The Institute of Technology and Business in Ceske Budejovice, 3701 Ceske Budejovice, Czech Republic
George Lazaroiu: Department of Social-Human Sciences, Faculty of Social and Human Sciences, Spiru Haret University, 041916 Bucharest, Romania
Wlodzimierz Sroka: Management Department, University of Dabrowa Gornicza, 41-300 Dabrowa Gornicza, Poland

Social Sciences, 2019, vol. 8, issue 4, 1-25

Abstract: The concept of Industry 4.0 means a new paradigm of modern manufacturing. This phenomenon requires continuous innovation processes and technological development from each enterprise. Traditional concepts of quality must absorb changes and prepare themselves for new challenges. The studies linked to successful adaptation to Industry 4.0 focus mostly on technical dimensions and forget the impact of organisational culture. One should, however, remember that quality culture plays a crucial role in the organisational culture of manufacturing enterprises with elements of quality management implemented. Developed quality cultures support the innovation environment, which is why it is necessary for the enterprises to identify the current level of their quality culture and detect significant factors that differentiate individual quality cultures and focus on them. Given this fact, the aim of the paper is to analyse the typical cultures and quality concepts and to detect the factors that differentiate individual quality cultures in Slovakia. We use data from our own survey; dependences were indicated by means of correspondence analysis and the test of proportion. The improvement and assurance of quality, the use of information and the overall effectiveness are significant factors detected by the discriminant analysis. The conclusions of the survey may be used by scientific researchers but especially by manufacturing enterprises interested in quality which are coming to terms with the era of Industry 4.0.

Keywords: Industry 4.0; quality culture; quality concepts; manufacturing enterprises (search for similar items in EconPapers)
JEL-codes: A B N P Y80 Z00 (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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