The Maturity of Humanitarian Logistics against Recurrent Crises

Jesus Gonzalez-Feliu, Mario Chong, Jorge Vargas-Florez, Irineu de Brito, Carlos Osorio-Ramirez, Eric Piatyszek and Renato Quiliche Altamirano
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Jesus Gonzalez-Feliu: Supply Chain, Purcahsing and Project Management Department, Excelia Group, La Rochelle Business School, 17000 La Rochelle, France
Mario Chong: Engineering Department, Universidad del Pacifico, Lima 15072, Peru
Jorge Vargas-Florez: Engineering Department, Pontifica Universidad Católica del Peru, Lima 15088, Peru
Irineu de Brito: Environmental Engineering Department, Sao Paulo State University, São José dos Campos 12247-004, Brazil
Carlos Osorio-Ramirez: School of Business and Public Accounting, Faculty of Economic Sciences, Universidad Nacional de Colombia, Bogotá Cra 45, Colombia
Eric Piatyszek: Département Génie de l’Environnement et des Organisations, Institut Henri Fayol, Ecole des Mines de Saint-Etienne, 42000 Saint-Etienne, France
Renato Quiliche Altamirano: Engineering Department, Universidad del Pacifico, Lima 15072, Peru

Social Sciences, 2020, vol. 9, issue 6, 1-22

Abstract: This paper provides a framework to analyze the maturity of humanitarian logistics systems to face crisis situations related to recurrent events, and thus to identify the main areas of action and the community needs in terms of crisis logistics planning. First, the main notions of humanitarian logistics systems planning, and the theoretical contribution of maturity models are presented. Second, a maturity model for humanitarian logistics systems is proposed and the main categories of elements defining maturity extracted from literature. Then, the methodology to define the main elements of the maturity model via evidence is presented. This methodology combines a literature overview, a documentary analysis, and the development of three case studies, two located in Colombia and one in Peru. The main elements that characterize capability maturity model in humanitarian logistics systems facing recurrent crises are identified, from which the administration of donations, design of a distribution network, and the choice of suppliers are highlighted. The practical implications of the framework are proposed to allow its use to anticipate humanitarian logistics system for future crises. The framework allowed a first analysis guide and will be further extended.

Keywords: humanitarian logistics; maturity model; recurrent crises (search for similar items in EconPapers)
JEL-codes: A B N P Y80 Z00 (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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