Examining Cash Usage Behavior in Metropolitan Greater Jakarta Societies

Saiful Bahri, Arif Imam Suroso (), Suhendi and Linda Karlina Sari
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Saiful Bahri: PERURI, Jakarta 12160, Indonesia
Arif Imam Suroso: School of Business, IPB University, Bogor 16151, Indonesia
Suhendi: School of Business, IPB University, Bogor 16151, Indonesia
Linda Karlina Sari: School of Business, IPB University, Bogor 16151, Indonesia

Societies, 2025, vol. 15, issue 5, 1-16

Abstract: Despite the rapid advancements in payment technologies, cash continues to play a significant role in modern society. This phenomenon presents a unique area of analysis, particularly within metropolitan societies such as those in the Jakarta metropolitan area in Indonesia. The present study aimed to investigate cash usage in the Jakarta metropolitan area by analyzing two cases: (1) cash usage in physical stores, and (2) intention to continue to use cash in daily activities. To this end, two analytical techniques were employed: logistic regression and structural equation modeling (PLS-SEM). These techniques were implemented using data from 400 respondents residing in the Jakarta metropolitan area. The results of the study indicate a preference for cash over digital payments in transactions among a significant proportion of the respondents. The determinant analysis further identified several factors influencing cash usage in physical stores, including education, employment status, and the number of bank accounts. Furthermore, this study identified attitudes toward behavior, subjective norms, and satisfaction as variables affecting the intention to continue using cash in Indonesian society.

Keywords: cash usage; consumer behavior; Indonesia; structural equation modeling (SEM) (search for similar items in EconPapers)
JEL-codes: A13 A14 P P0 P1 P2 P3 P4 P5 Z1 (search for similar items in EconPapers)
Date: 2025
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