Sustainable Enterprise Excellence: Attribute-Based Assessment Protocol

Tajammal Hussain, Rick Edgeman, Jacob Eskildsen, Alaa Mohamed Shoukry and Showkat Gani
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Tajammal Hussain: Department of Statistics, COMSATS University Islamabad, Lahore Campus 54000, Pakistan
Rick Edgeman: Business Developments & Technology Department, Aarhus University, 1, 8000 Herning, Denmark
Jacob Eskildsen: Management Department, Aarhus BSS, Aarhus University, 1, 8000 Aarhus, Denmark
Alaa Mohamed Shoukry: Arriyadh Community College, King Saud University, Riyadh 11451, Saudi Arabia
Showkat Gani: College of Business Administration, King Saud University, Muzahimiyah 11451, Saudi Arabia

Sustainability, 2018, vol. 10, issue 11, 1-13

Abstract: This paper is intended to design and provide a reliable and valid measurement instrument to aid organizations that wish to self-assess their performance and positioning relative to sustainable enterprise excellence. Recent research trends in performance excellence, quality management, and organizational sustainability have been directed towards integrated management systems (IMS). Sustainable Enterprise Excellence (SEE) is among these integrated management systems. SEE is undergoing ongoing development and its measurement scale is rudimentary, hence it lacks the more sophisticated sorts of measurement scales often used for organizational self-assessment purposes. A scientific approach is used herein to devise a more comprehensive SEE-oriented organizational assessment against six proposed performance results-oriented domains or constructs: governance and strategy, process implementation, sustainability performance, financial performance, innovation performance, and human capital performance. Each organizational performance construct is to be measured by ten attributes-based items. Maturity scale ratings that range from 0 to 10 reflect organizational performance relative to the associated item and the sum of item ratings across a construct reflects performance within the specific domain, the summation of the six construct scores then yields a measure of the overall organizational performance with respect to SEE. The assessment areas against which organization performance compares poorly suggest opportunities for improvement of associated business processes, the achievement of which will contribute to a sustainable future.

Keywords: business excellence; sustainability; governance; process orientation; innovation; scale development; human capital; capacity building (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2018
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (6)

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Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:10:y:2018:i:11:p:4097-:d:181356

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