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ISO 9001 and Supply Chain Integration Principles Based Sustainable Development: A Delphi Study

Ali Bastas and Kapila Liyanage
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Ali Bastas: College of Engineering and Technology, University of Derby, Derby DE22 3AW, UK
Kapila Liyanage: College of Engineering and Technology, University of Derby, Derby DE22 3AW, UK

Sustainability, 2018, vol. 10, issue 12, 1-35

Abstract: Driven by the increasing stakeholder and societal pressures, organizations and supply chains face the multi-dimensional challenges of not only integrating economic, environmental and social agendas into their management systems but also driving continual sustainability performance improvement. Aiming to support organizations in this sustainable development challenge, this paper explores the strategic management principles of ISO 9001 and supply chain integration from the lens of triple bottom line sustainability. Derived from theoretical synergies, a conceptual framework for integration, measurement, and improvement of triple bottom line sustainability is constructed and a business diagnostic tool introduced to facilitate the implementation of the framework. The developed conceptual framework and diagnostic tool are verified through an expert panel-based Delphi study and positive relationships formulated between the management principles of ISO 9001, supply chain integration and sustainability management. The facilitating and catalyzing role of quality management and supply chain management principles for integration and improvement of organizational sustainability is outlined.

Keywords: quality management; supply chain management; ISO 9001:2015; supply chain integration; sustainability; sustainable development; integrated management framework; Delphi study (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2018
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (11)

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