New Integrated Quality Function Deployment Approach Based on Interval Neutrosophic Set for Green Supplier Evaluation and Selection

Luu Huu Van, Vincent F. Yu, Luu Quoc Dat, Canh Chi Dung, Shuo-Yan Chou and Nguyen Viet Loc
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Luu Huu Van: Department of Industrial Management, National Taiwan University of Science and Technology, 43, Section 4, Keelung Road, Taipei 10607, Taiwan
Vincent F. Yu: Department of Industrial Management, National Taiwan University of Science and Technology, 43, Section 4, Keelung Road, Taipei 10607, Taiwan
Luu Quoc Dat: University of Economics and Business, Vietnam National University, 144 Xuan Thuy Road, Hanoi 100000, Vietnam
Canh Chi Dung: Ministry of Education and Training, 35 Dai Co Viet Road, Hanoi 100000, Vietnam
Shuo-Yan Chou: Department of Industrial Management, National Taiwan University of Science and Technology, 43, Section 4, Keelung Road, Taipei 10607, Taiwan
Nguyen Viet Loc: Ministry of Education and Training, 35 Dai Co Viet Road, Hanoi 100000, Vietnam

Sustainability, 2018, vol. 10, issue 3, 1-13

Abstract: Green supplier evaluation and selection plays a crucial role in the green supply chain management of any organization to reduce the purchasing cost of materials and increase the flexibility and quality of products. An interval neutrosophic set (INS)—which is a generalization of fuzzy sets, intuitionistic fuzzy sets (IFS) and neutrosophic sets (NS)—can better handle the incomplete, indeterminate and inconsistent information than the other sets. This paper proposes a new integrated Quality Function Deployment (QFD) in support of the green supplier evaluation and selection process. In the proposed approach, INS is used to assess the relative importance of the characteristics that the purchased product should have (internal variables “ WHATs ”) in order to satisfy the company’s needs, the relevant supplier assessment criteria (external variables “ HOWs” ), the “ HOWs ”-“ WHATs ” correlation scores, the resulting weights of the “ HOWs ” and the impact of each potential supplier. The normalized weighted rating is then defined and the Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) method is developed to obtain a final ranking of green suppliers. A case study is applied to demonstrate the efficiency and computational procedure of the proposed method.

Keywords: quality function deployment; TOPSIS; interval neutrosophic; green supplier selection (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2018
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (4)

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