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How Does Organizational Citizenship Behavior (OCB) Affect the performance of megaprojects? Insights from a System Dynamic Simulation

Ting Wang (), Qinghua He (), Yujie Lu () and Delei Yang ()
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Ting Wang: Research Institute of Complex Engineering & Management, School of Economics and Management, Tongji University, Shanghai 200092, China
Qinghua He: Research Institute of Complex Engineering & Management, School of Economics and Management, Tongji University, Shanghai 200092, China
Yujie Lu: Department of Building, School of Design and Environment, National University of Singapore, Singapore 117566, Singapore
Delei Yang: School of Construction Management and Real Estate, Henan University of Economics and Law, Zhengzhou 450000, China

Sustainability, 2018, vol. 10, issue 6, 1-18

Abstract: As one of the emerging research fields of sustainability management, Organizational Citizenship Behavior (OCB), especially its influence on project performance, has been drawing increased attention both in the academic and industrial areas. Nevertheless, existing studies mainly examine the static relationship between OCB and project performance but fail to explore the dynamic characteristic of the relationship as a project may evolve and proceed over the time. Therefore, this paper aims to evaluate the dynamic impacts of OCB on the performance of megaprojects with the assistance of a system dynamic model. Four causal feedback loops and a stock-flow diagram were developed to illustrate the dynamic influencing mechanism, and three distinct policies quantitatively simulated the possible impacts arising from the changes of OCB on the whole system and, specifically, on the performance megaproject. The results show that an increase in the AIRPP (actual increasing rate of potential promotion) exerts significant influence on the improvement in OCB and the performance of megaprojects. The higher the AIRPP in the multi-policy scenario, the higher the OCB and the performance. One major contribution is that this study is one of the first studies to explore the potential use of system dynamics to model megaproject organizational behavior and its performance with implications in both the practical and cultural promotion of OCB.

Keywords: OCB; the performance of megaprojects; system dynamics; simulation (search for similar items in EconPapers)
JEL-codes: Q Q0 Q2 Q3 Q5 Q56 O13 (search for similar items in EconPapers)
Date: 2018
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