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Influence of Relational Norms on User Interests in PPP Projects: Mediating Effect of Project Performance

Xiaodan Zheng, Jingfeng Yuan, Jiyue Guo, Mirosław J. Skibniewski and Sujun Zhao
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Xiaodan Zheng: College of Management and Economics, Tianjin University, Tianjin 300072, China
Jingfeng Yuan: Department of Construction and Real Estate, School of Civil Engineering, Southeast University, Nanjing 210096, China
Jiyue Guo: Department of Construction and Real Estate, School of Civil Engineering, Southeast University, Nanjing 210096, China
Mirosław J. Skibniewski: Department of Civil and Environmental Engineering, University of Maryland, College Park, MD 20742, USA
Sujun Zhao: Institute of Finance and Economics, Shanghai University of Finance and Economics, Shanghai 200433, China

Sustainability, 2018, vol. 10, issue 6, 1-19

Abstract: Protecting user interests is one of the most important public sector responsibilities in PPP (public-private partnership) projects. However, user interests could be damaged by poor project performance. Therefore, this study focuses on the protection of user interests in PPP projects and analyzes the relationships among relational norms, project performance, and user interests in PPP projects. A questionnaire survey is conducted to collect the opinions of professionals from the public sector and private sector. Upon analyzing 109 valid questionnaires, the results demonstrate that the relational norms between the public sector and private sector have a positive effect on project performance, and project performance has a positive relationship on user interests. Moreover, project performance has a positive mediating effect on the relationships between relational norms and user interests. This finding can provide a theoretical foundation and suggest practical measures to help the public sector better protect user interests in PPP projects.

Keywords: user interests; relational norms; project performance; public-private partnership; PPP projects (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2018
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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