A Comparison of Structural Equation Modeling Approaches with DeLone & McLean’s Model: A Case Study of Radio-Frequency Identification User Satisfaction in Malaysian University Libraries

Ali Noudoostbeni, Kiran Kaur and Hashem Salarzadeh Jenatabadi
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Ali Noudoostbeni: Department of Library & Information Science, Faculty of Computer Science & Information Technology, University Malaya, Kuala Lumpur 50603, Malaysia
Kiran Kaur: Department of Library & Information Science, Faculty of Computer Science & Information Technology, University Malaya, Kuala Lumpur 50603, Malaysia
Hashem Salarzadeh Jenatabadi: Department of Science and Technology Studies, Faculty of Science, University Malaya, Kuala Lumpur 50603, Malaysia

Sustainability, 2018, vol. 10, issue 7, 1-16

Abstract: This paper focuses on the application of mathematical theories in the study of information system (IS) success factors. The main objective is to apply Delone and McLean’s IS success model for radio-frequency identification (RFID) sustainability in Malaysian university libraries. Two approaches are applied to estimate user satisfaction, such as the Bayesian and maximum likelihood estimation approaches. In order to identify the best approach, four mathematical indices are used, namely root mean squared error, absolute error, mean absolute percentage error, and the coefficient of determination. The results reveal that Bayesian estimation provides good fit to the data, unlike the model with the maximum likelihood estimator. This study addresses the causes for this difference between the two approaches, as well as the potential merits and shortcomings of the maximum likelihood approach. The current study presents a novel and practical modeling and prediction concept for researchers and experts in the field of computer science.

Keywords: Bayesian structural equation modeling; RFID; library user satisfaction (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2018
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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