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Service Learning, Service Climate, and Service-Based Social Innovation for Sustainability

Lan Li (), Hsin-Chieh Kung (), Fu-Sheng Tsai (), Chih-Fang Liu () and Kun-Hwa Lu ()
Additional contact information
Lan Li: School of Business Administration, Research Center of Henan Economy, Henan University of Economics and Law, Zhengzhou 450000, China
Hsin-Chieh Kung: Institute of China and Asia-Pacific Studies, National Sun Yat-Sen University, Kaohsiung 804, Taiwan
Fu-Sheng Tsai: Department of Business Administration, Cheng Shiu University, Kaohsiung 833, Taiwan
Chih-Fang Liu: Department of Business Administration, Cheng Shiu University, Kaohsiung 833, Taiwan
Kun-Hwa Lu: Department of Business Administration, Cheng Shiu University, Kaohsiung 833, Taiwan

Sustainability, 2018, vol. 10, issue 7, 1-12

Abstract: How does service-based education influence societal sustainability? Beyond product innovation, service innovation has been emerging as a paradigmatic issue for research. Human resource quality is one vital factor for service innovation. Service human capital development (i.e., education), however, has been relatively neglected in research on sustainability. This conceptual article discusses the chain of relationships between service learning and service climate, service innovation, and societal sustainability. In contrary to the widely spread concept of gaining competitive advantages through individual (organizational) service innovation, we emphasize the collaborative advantage that all individuals can construct together by service innovation to achieve sustainability. To achieve such a goal, the education for service human resources by service learning becomes a foundation. With these propositions, this paper contributes by offering possible future research issues, and by stimulating practice and policy discussions.

Keywords: service learning; service climate; service innovation; sustainability; society (search for similar items in EconPapers)
JEL-codes: Q Q0 Q2 Q3 Q5 Q56 O13 (search for similar items in EconPapers)
Date: 2018
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