Pursuing Sustainability for Healthcare through Digital Platforms

Marisa Faggini, Silvia Cosimato, Francesco David Nota and Giancarlo Nota
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Marisa Faggini: Department of Economics and Statistics, University of Salerno, 84084 Fisciano, Italy
Silvia Cosimato: Department of Management & Innovation Systems, University of Salerno, 84084 Fisciano, Italy
Francesco David Nota: Department of Management & Innovation Systems, University of Salerno, 84084 Fisciano, Italy
Giancarlo Nota: Department of Management & Innovation Systems, University of Salerno, 84084 Fisciano, Italy

Sustainability, 2018, vol. 11, issue 1, 1-15

Abstract: Sustainability, as well as the sustainable use of resources and related issues, has inspired a long-lasting and lively debate among scholars of different disciplines. Due to under-investigation of several of the sustainability-related challenges, this paper aims to better understand the system dynamics that, supported by some digital enablers (e.g., digital technologies and platforms), boost the sustainability of complex service systems such as healthcare. To this end, the theoretical meta-model of interaction types, which inspired the prototype digital platform dedicated to the online delivery of health-related services, is presented. Moreover, some healthcare usage scenarios, based on the prototype’s functions, are analysed and discussed. This allows understanding of how important the role of technologies and, in particular, digital platforms, are in empowering actors and in making them willing to interact, and share their own resources in continually new ways. This paves the way for ongoing value co-creation, which is essential for healthcare system sustainability.

Keywords: sustainability; healthcare; patient-centeredness; digital platforms; interaction type (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2018
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (5)

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