Multi-Criteria Decision-Making Techniques for Solving the Airport Ground Handling Service Equipment Vendor Selection Problem

Chien-Wen Shen, Yen-Ting Peng and Chang-Shu Tu
Additional contact information
Chien-Wen Shen: Department of Business Administration, National Central University, No.300, Jhongda Rd., Jhongli City 32001, Taiwan
Yen-Ting Peng: Department of Business Administration, National Central University, No.300, Jhongda Rd., Jhongli City 32001, Taiwan
Chang-Shu Tu: Department of Information Management, Chang Gung University, Taiwan, ROC; 259 Wen-Hwa 1st Road, Kwei-Shan, Tao-Yuan 33333, Taiwan

Sustainability, 2019, vol. 11, issue 12, 1-21

Abstract: Appropriate airport ground handling service (AGHS) equipment vendor selection (AGHSEVS) can prevent aircraft damage and delays in airlines schedules, and ensure reliable and high-quality ground handling service. Previous research has seldom integrated multi-criteria decision-making techniques with goal programming to solve the AGHSEVS problem. This paper describes a new system evaluation model for AGHSEVS by considering both qualitative and quantitative methods. We compare the fuzzy TOPSIS method based on fuzzy weighted average left and right score methods with multi-choice and multi-aspiration goal programming approach of an AGHS company in Taiwan. These study results can help airport ground handling service company managers make optimal decisions for AGHSEVS problems. We hope the practicability of the comparable model with slight modifications of real situation data can be used in other AGHS companies.

Keywords: equipment vendor selection; fuzzy TOPSIS; fuzzy weighted average left and right score; multi-choice goal programming; multi-aspiration goal programming (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3)

Downloads: (external link)
https://www.mdpi.com/2071-1050/11/12/3466/pdf (application/pdf)
https://www.mdpi.com/2071-1050/11/12/3466/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:11:y:2019:i:12:p:3466-:d:242547

Access Statistics for this article

Sustainability is currently edited by Ms. Alexandra Wu

More articles in Sustainability from MDPI
Bibliographic data for series maintained by MDPI Indexing Manager ().