EconPapers    
Economics at your fingertips  
 

Investigating Sustainable Practices in Hotel Industry-from Employees’ Perspective: Evidence from a Mediterranean Island

Habib Alipour (), Farzad Safaeimanesh and Arezoo Soosan ()
Additional contact information
Habib Alipour: Faculty of Tourism, Eastern Mediterranean University, 99450 Famagusta, Turkey
Arezoo Soosan: Faculty of Tourism, Eastern Mediterranean University, 99450 Famagusta, Turkey

Sustainability, 2019, vol. 11, issue 23, 1-30

Abstract: Although several studies have researched the hotel employees’ environmental behavior, none has addressed the hotel employees’ perception of their respective hotels’ sustainability practices. This study aims to investigate the sustainable practices in four and five star hotels in a Mediterranean island by employing Global Sustainable Tourism Council (GSTC) hotel criteria indicators, indicators of sustainable development for tourism destinations (WTO), and the European Union’s (EU) sustainability framework for the Mediterranean hotels− “Nearly Zero-Energy Hotels” (NEZEH), and global sustainable development goals (SDG) in the context of three dimensions: social, economic and environment. The sampled hotels claim that their operation system is conformed to sustainability principles with the aim of furthering their green agenda. In this study, we aim to investigate the validity and extent of this claim. About 290 (N = 290) employees in the specified hotels were surveyed. The measurement instruments were compiled based on sustainability indicators that encompassed addressing social, economic, and environmental dimensions. The research questions contextualized around four main themes: effective sustainability planning, maximizing social and economic benefits for the local community, enhancing cultural heritage, and reducing negative environmental impacts. For the statistical and data analysis, SEM (structural equation modeling) is used. Study revealed that employees are a legitimate and credible source of information about sustainability practices. It is also revealed that as going green is becoming a means toward branding, hotels are making efforts to implement a genuine sustainability practice. Study also indicated that the majority of employees validated the sustainability practices as genuine.

Keywords: tourism; tourism accommodations; sustainable development; sustainable practice; employee perception; north Cyprus (search for similar items in EconPapers)
JEL-codes: Q Q0 Q2 Q3 Q5 Q56 O13 (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: Track citations by RSS feed

Downloads: (external link)
https://www.mdpi.com/2071-1050/11/23/6556/pdf (application/pdf)
https://www.mdpi.com/2071-1050/11/23/6556/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:11:y:2019:i:23:p:6556-:d:289118

Access Statistics for this article

Sustainability is currently edited by Prof. Dr. Marc A. Rosen

More articles in Sustainability from MDPI, Open Access Journal
Bibliographic data for series maintained by XML Conversion Team ().

 
Page updated 2020-08-06
Handle: RePEc:gam:jsusta:v:11:y:2019:i:23:p:6556-:d:289118