Paternalistic Leadership and Employees’ Sustained Work Behavior: A Perspective of Playfulness

Ching-Han Fang, Ching-Lin Fang, Ren-Fang Chao and Shang-Ping Lin
Additional contact information
Ching-Han Fang: Department of Business Administration, National Yunlin University of Science and Technology, Yunlin 64002, Taiwan
Ching-Lin Fang: Department of Business Administration, National Chung Cheng University, Chiayi 62102, Taiwan
Ren-Fang Chao: Department of Leisure Management, I-Shou University, Kaohsiung 84001, Taiwan
Shang-Ping Lin: Department of Business Administration, National Yunlin University of Science and Technology, Yunlin 64002, Taiwan

Sustainability, 2019, vol. 11, issue 23, 1-12

Abstract: The frontline employees of the service industry are the first connection between enterprises and consumers. Therefore, their performance often represents the image of the company. This study intended to discuss employees’ sustained work behavior through the perceived organizational climate, from the point of view of direct supervisors’ leadership. Employees of chain convenience stores in Taiwan were used as the research samples for the questionnaire survey. A total of 473 valid questionnaires were considered using structural equation analyses. The results showed that authoritarian leadership and employees’ turnover intentions had a significant positive relationship; moreover, there were negative relations between moral leadership, benevolent leadership, and employees’ turnover intention. Thus, employees’ perceived playfulness can decrease turnover intention when under paternalistic leadership. This study provides valuable insights for managers to understand the work value of playfulness.

Keywords: paternalistic leadership; turnover intention; playfulness (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
https://www.mdpi.com/2071-1050/11/23/6650/pdf (application/pdf)
https://www.mdpi.com/2071-1050/11/23/6650/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:11:y:2019:i:23:p:6650-:d:290523

Access Statistics for this article

Sustainability is currently edited by Ms. Alexandra Wu

More articles in Sustainability from MDPI
Bibliographic data for series maintained by MDPI Indexing Manager ().