Critical Success Factors in Implementing Enterprise Resource Planning Systems for Sustainable Corporations

Shaio Yan Huang, An An Chiu, Po Chi Chao and Arniati Arniati
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Shaio Yan Huang: Department of Accounting and Information Technology, National Chung Cheng University, Minhsiung, Chiayi 62102, Taiwan
An An Chiu: Department of International Business, Feng Chia University, Seatwen, Taichung 40724, Taiwan
Po Chi Chao: Department of Accounting and Information Technology, National Chung Cheng University, Minhsiung, Chiayi 62102, Taiwan
Arniati Arniati: Department of Accounting and Information Technology, National Chung Cheng University, Minhsiung, Chiayi 62102, Taiwan

Sustainability, 2019, vol. 11, issue 23, 1-42

Abstract: More and more companies are significantly introducing enterprise resource planning (ERP) systems to secure enterprise resources for effective distribution and provide accurate data for sustainable development in enterprise. Recently, Type B laboratory has promoted the utilization of the corporation’s own sustainable developments of the business model philosophy to affect the society and to solve social and environmental issues. The form of organizations arising from this certification process is referred to as the B Corporation, and this represents the implementation and commitment to sustainable development. Thus, decision-makers of B Corporation who can utilize ERP system tools well can coordinate sustainable activities better. There is not enough literature at this stage to provide the key success factors of implementing the ERP system for the B Corporation in Taiwan. This study extensively reviews the literature and conducts a modified Delphi expert questionnaire survey to elucidate the critical success factors of B Corporations’ implementation of ERP systems. The research results can assist the sustainable value of B Corporation and contribute to the current literature of improving critical success factors. The limitation of this study is that it only represents the perspective of B Corporation in Taiwan. Second, this study is unable to encompass all key success factors (CSFs) pertaining to ERP systems.

Keywords: sustainability; enterprise resource planning; critical success factors; B Corporation (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (13)

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