Competitive Intelligence and Sustainable Competitive Advantage in the Hotel Industry

Gisela Casado Salguero, Manuel Ángel Fernández Gámez, Ignacio Aldeanueva Fernández and Daniel Ruíz Palomo
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Gisela Casado Salguero: PhD Programm of Business and Economics, Campus El Ejido s/n 29071, University of Málaga, 29016 Málaga, Spain
Manuel Ángel Fernández Gámez: Department of Finance and Accounting, Campus El Ejido s/n 29071, University of Málaga, 29016 Málaga, Spain
Ignacio Aldeanueva Fernández: Department of Economics and Business Administration, Campus El Ejido s/n 29071, University of Málaga, 29016 Málaga, Spain
Daniel Ruíz Palomo: Department of Finance and Accounting, Campus El Ejido s/n 29071, University of Málaga, 29016 Málaga, Spain

Sustainability, 2019, vol. 11, issue 6, 1-12

Abstract: Competitive intelligence (CI) is a business tool within strategic management, and it is gaining significance as a process that enables companies to achieve sustainable competitive advantage. This study explores the current state of CI in the Spanish hotel industry. For this purpose, a path model has been developed which empirically investigates the relationship between CI use and its backgrounds. The results obtained suggest that environmental and organizational characteristics affect CI effort, and in turn, CI effort affects CI use. This study provides theoretical and practical implications to help managers develop sustainable competitive advantages through the potential that CI offers within the hotel industry.

Keywords: competitive intelligence; sustainable competitive advantage; strategic management; hotel industry (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (4)

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Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:11:y:2019:i:6:p:1597-:d:214400

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