The Differential Effect of Exploration and Exploitation on Work Performances

Hyunjeong Kang and Mihee Kim
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Hyunjeong Kang: College of Business Administration, Hongik University, Seoul 04066, Korea
Mihee Kim: School of Business, Hanyang University, Seoul 04763, Korea

Sustainability, 2019, vol. 11, issue 7, 1-14

Abstract: In organizations, the role of ambidexterity is becoming critical these days. Flexibility that enables creativity and innovation in work is also important for survival in a wildly competitive market and flexibility determines the economic sustainability of business enterprises. Drawing on the ambidexterity of exploration and exploitation, we believe that there is a fit between each of them and certain tasks, i.e., operational or dynamic works. Thus, the current study will investigate the individual levels of exploratory and exploitative work capability. Most importantly, the complementary relationship between exploration and exploitation and its differential influence on work performance will be specifically evaluated. The current study results show that if the complementary fit of exploration and exploitation is appropriate for the tasks at hand, performance will increase.

Keywords: ambidexterity; exploration; exploitation; sustainable competitive advantage; complementary fit; incongruence; organizational learning; innovation; adaptation; operation (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2019
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