The Development of Mobile Tourism in the Upper Silesian Metropolitan Area of Poland

Mateusz Naramski and Krzysztof Herman
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Mateusz Naramski: Department of Organization and Management, Institute of Economy and Informatics, Silesian University of Technology, Akademicka 2A, 44-100 Gliwice, Poland
Krzysztof Herman: Department of Organization and Management, Institute of Economy and Informatics, Silesian University of Technology, Akademicka 2A, 44-100 Gliwice, Poland

Sustainability, 2019, vol. 12, issue 1, 1-22

Abstract: Smart tourism is a concept that is becoming more and more popular worldwide in modern tourism. It is a tourism orientated part of the smart city concept, which can also be treated as a specific type of business model. Support and presence of tourist attractions for smartphone users through various apps is one of the first technological stages in the process of adapting this concept in a touristic region. Therefore, the paper’s aim was to observe and measure the development of touristic sites’ presence in mobile applications, in a developing touristic region. In order to do so, we compared data obtained from mobile applications in the years 2015 and 2019. The selected apps contain databases of touristic sites and allow tourists to search for attractions, hotels and restaurants. The comparison showed quantitative changes in the number of those types of objects found by mobile apps in the Upper Silesian metropolitan area, picturing the development and use of those apps in this given region.

Keywords: m-tourism; mobile applications; sustainability in tourism; smart tourism; sustainable business models (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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