Integrating a Cross-Reference List and Customer Journey Map to Improve Industrial Design Teaching and Learning in “Project-Oriented Design Based Learning”

Xianfeng Ai, Zhigang Jiang, Kang Hu, Siva Chandrasekaran and Yan Wang
Additional contact information
Xianfeng Ai: School of Art and Design, Wuhan University of Science & Technology, Wuhan 430065, China
Zhigang Jiang: Hubei Key Laboratory of Mechanical Transmission and Manufacturing Engineering, Wuhan University of Science & Technology, Wuhan 430081, China
Kang Hu: School of Art and Design, Wuhan University of Science & Technology, Wuhan 430065, China
Siva Chandrasekaran: School of Software and Electrical Engineering, Swinburne University of Technology, Hawthorn 3122, Australia
Yan Wang: Department of Computing, Engineering and Mathematics, University of Brighton, Brighton BN2 4GJ, UK

Sustainability, 2020, vol. 12, issue 11, 1-17

Abstract: To train students’ practical ability in design, enterprise projects are often introduced into the industrial design courses of Chinese universities. However, such project-oriented learning activity (POA) is often not well designed. This not only makes it difficult to improve learning effectiveness, but also may bring the unpleasant learning experience to students. The learning experience and learning effectiveness are equally important, and they are mutually conditional and complementary. To consider both, POA needs to be elaborately designed. To this end, a variety of mature POA organization forms, such as project-based learning (PBL), design-based learning (DBL), and project-oriented design-based learning (PODBL), are discussed firstly. PODBL integrates and inherits the advantages of other learning models, and it has been preliminarily proved to improve the learning effectiveness of engineering design courses. Therefore, a cross-reference list was proposed for upgrading POA to PODBL. A lamp design course was developed based on this checklist and students were organized to study. The customer journey map tool was used to analyze the learning experience of students in the course journey, and the emotions and pain points were obtained, as well as some critical factors leading to a positive learning experience. Finally, to demonstrate the availability of the cross-reference list and critical factors, a baby strollers design project course was developed and participants were interviewed. The results show that the cross-reference list and critical factors could improve learning effectiveness and enhance the learning experience significantly.

Keywords: project-oriented design-based learning (PODBL); design-based learning (DBL); industrial design; project-based learning (PjBL); customer journey map; service design (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://www.mdpi.com/2071-1050/12/11/4672/pdf (application/pdf)
https://www.mdpi.com/2071-1050/12/11/4672/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:12:y:2020:i:11:p:4672-:d:368665

Access Statistics for this article

Sustainability is currently edited by Ms. Alexandra Wu

More articles in Sustainability from MDPI
Bibliographic data for series maintained by MDPI Indexing Manager ().