Factors Affecting Intention to Adopt Cloud-Based ERP from a Comprehensive Approach

Byungchan Ahn and Hyunchul Ahn
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Byungchan Ahn: Graduate School of Business IT, Kookmin University, 77 Jeongneung-ro, Seongbuk-gu, Seoul 02707, Korea
Hyunchul Ahn: Graduate School of Business IT, Kookmin University, 77 Jeongneung-ro, Seongbuk-gu, Seoul 02707, Korea

Sustainability, 2020, vol. 12, issue 16, 1-27

Abstract: To enhance the sustainability of business operations, enterprises have interests in enterprise resource planning (ERP) transitions from an existing on-premise method to a cloud-based system. This study conducts a comprehensive analysis using the technology-organization-environment, diffusion of innovation, and the model of innovation resistance frameworks. The empirical analysis shows that the factors of organizational culture, regulatory environment, relative advantage, trialability, and vendor lock-in all had a significant influence on the intention to adopt cloud-based ERP, while information and communications technology skill, complexity, observability, data security, and customization had no significant influence on the intention to adopt cloud-based ERP. This study’s findings provide meaningful guidance for companies that want to adopt cloud-based ERP, governments that support enterprise digitalization, and vendors who sell cloud-based ERP systems.

Keywords: cloud ERP; technology-organization-environment; innovation; resistance; adoption (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (4)

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