Evidence of Climate Change Engagement Behaviour on a Facebook Fan-Based Page

Kirtika Deo and Abhnil Amtesh Prasad
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Kirtika Deo: Marketing Discipline Group, UTS Business School, University of Technology Sydney, Sydney, NSW 2007, Australia
Abhnil Amtesh Prasad: Climate Change Research Centre, University of New South Wales, Sydney, NSW 2052, Australia

Sustainability, 2020, vol. 12, issue 17, 1-16

Abstract: Climate change has become one of the most debated topics in recent times. The social media platforms have given the general public the power and propensity to share and express concerns about climate change. However, climate change awareness created on social media depends on user engagement with the contents modulated by emotions. Much has been researched in this area using Twitter, but Facebook fan-based pages have not been extensively explored in the past. In this study, we investigate the engagement behaviour of users on a Facebook fan-based page titled “Global Climate Change Awareness” by analysing user insights data for two years starting from April 2018 to April 2020. Results show that the frequency of posts made to the page did not significantly promote engagement but improved visibility of the contents to the users. Overall, fan growth was attributed more to increased post visibility that enhanced post engagement. Hashtags associated with climate change had a significant reach amongst users, but those associated with disasters where the page expressed sadness and informed users about taking precautions had the highest engagement rate. Likewise, users from developing countries, especially from the small islands, were more engaged with climate change awareness. This study did not assess negative responses from users (possible deniers of climate change) and other Facebook fan-based pages due to data privacy and stringent Facebook policy.

Keywords: climate change awareness; social media communication; content engagement; Facebook; engagement behaviour (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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