The Combat against COVID-19 in Portugal: How State Measures and Data Availability Reinforce Some Organizational Values and Contribute to the Sustainability of the National Health System

Pedro Miguel Alves Ribeiro Correia, Ireneu de Oliveira Mendes, Sandra Patrícia Marques Pereira and Inês Subtil
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Pedro Miguel Alves Ribeiro Correia: Centre for Public Administration and Public Policies, School of Social and Political Sciences, University of Lisbon, 1300 Lisbon, Portugal
Ireneu de Oliveira Mendes: Centre for Public Administration and Public Policies, School of Social and Political Sciences, University of Lisbon, 1300 Lisbon, Portugal
Sandra Patrícia Marques Pereira: Centre for Public Administration and Public Policies, School of Social and Political Sciences, University of Lisbon, 1300 Lisbon, Portugal
Inês Subtil: Centre for Public Administration and Public Policies, School of Social and Political Sciences, University of Lisbon, 1300 Lisbon, Portugal

Sustainability, 2020, vol. 12, issue 18, 1-13

Abstract: Countries are facing a pandemic crisis in the context of a new disease from the coronavirus family, referred to as COVID-19. This article aims to present the main facts related to the fight against the pandemic from the perspective of the Portuguese governance, aiming to contribute to the knowledge of crisis management by political leaders as well as the performance of public entities. The present research was conducted through a quantitative approach, using data publicly provided by the Portuguese Directorate General of Health. An explanatory and descriptive study is presented about the current panorama, and yet to be shared good practices of crisis management and the relevance of organizational values in crisis management and crisis coordination are also discussed. Based on the lessons from Portugal, the authors suggest the relevance of organizational values and stakeholders’ coordination as key factors in crisis situations, such as the current one.

Keywords: managing change; crisis management; strategic planning; coordination (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3)

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