Defining Smart Mobility Service Levels via Text Mining

Jaehyun (Jason) So, Hyunju An and Changju Lee
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Jaehyun (Jason) So: Department of Transportation Systems Engineering, Ajou University, Suwon 16499, Korea
Hyunju An: Division for Smart City and Transport, The Korea Transport Institute, Sejong 30147, Korea
Changju Lee: Civil and Environmental Engineering, University of Virginia, Charlottesville, VA 22904, USA

Sustainability, 2020, vol. 12, issue 21, 1-14

Abstract: The concept of smart mobility depends on a country’s or city’s visions and surroundings, such as traffic issues and available transportation modes. This study, therefore, proposes a clear and consistent set of definitions for smart mobility, in the context of past, present, and future, based on investigations of smart mobility practices in South Korea and overseas. In addition, smart mobility definitions are collected from various written sources and analyzed via text mining to define levels of smart mobility beyond the present service level. This study therefore defines smart mobility in six stages: level 0, base infrastructure; level 1, individual digitization; level 2, partial integration; level 3, full integration; level 4, personalized integration; and level 5, mobility transformation. The definition of each stage includes the scope of transportation modes to be integrated, required technology level, mobility operations, and user convenience. This definition of smart mobility by stage will be beneficial for setting the targeted levels of smart mobility services in projects and for setting goals not only in the present context but also for the future of smart mobility, which will be utilized as a roadmap for the implementation of smart mobility in many countries and cities.

Keywords: smart mobility; integrated mobility; text mining; sharing; personalized user services (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (6)

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