Fostering Trust and Commitment in Complex Project Networks through Dedicated Investment in Partnership Management

Nina Shin, Jung-Sang Yoo and Ik-Whan G. Kwon
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Nina Shin: School of Business, Sejong University, Seoul 05006, Korea
Jung-Sang Yoo: Department of Industrial and Management Engineering, Gachon University, Gyeonggi-do 13120, Korea
Ik-Whan G. Kwon: Richard A. Chaifetz School of Business, Saint Louis University, St. Louis, MO 62108, USA

Sustainability, 2020, vol. 12, issue 24, 1-21

Abstract: An absence of trust among partners can magnify the risk in a complex project by increasing behavioural uncertainty. Partnership trust can effectively substitute for control, reducing variability of outcomes and increasing value-adding strategic collaboration. It is introduced as strategic countermeasures against risks associated with project complexity that can only be achieved with commitment from all partners. This research conceptualises partnership trust on four dimensions and investigates the roles of dedicated investment and information sharing in partnership trust–commitment. The complexity of trust management is further highlighted in an exploration of the importance of the exchange relationship environment.

Keywords: project complexity; risk management; dedicated investment; information sharing; partnership trust; partnership commitment (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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