Development of Key Performance Indicators for Measuring the Management Performance of Small Construction Firms in Korea

Doyeong Kim, Wongyun Oh, Jiyeong Yun, Jongyoung Youn, Sunglok Do and Donghoon Lee
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Doyeong Kim: Department of Architectural Engineering, Kyung Hee University, Suwon 17104, Korea
Wongyun Oh: Department of Architectural Engineering, Hanbat National University, Daejeon 34158, Korea
Jiyeong Yun: Department of Architectural Engineering, Hanbat National University, Daejeon 34158, Korea
Jongyoung Youn: Department of Architectural Engineering, Hanbat National University, Daejeon 34158, Korea
Sunglok Do: Department of Architectural Engineering, Hanbat National University, Daejeon 34158, Korea
Donghoon Lee: Department of Architectural Engineering, Hanbat National University, Daejeon 34158, Korea

Sustainability, 2021, vol. 13, issue 11, 1-15

Abstract: Large construction firms execute management control in preparation for a fast-paced business environment, but small ones are unable to do so. This is because there is no management control model tailored to them. The current study derived Management Performance Evaluation Indicators (MAPEIs) for small construction firms for measuring the management performance of construction firms with 10 or fewer employees, considering the characteristics of small construction firms. MAPEIs consist of BSC (Balanced Scorecard), performance, and the hierarchy and weighted value of KPIs (Key Performance Indicators). After an interview with an expert, based on the management performance indicators of large construction firms, a final hierarchy of small construction firms was constructed through modification and supplementation. The KPIs of the hierarchy were analyzed through a survey using the AHP (Analytic Hierarchy Process) method to finalize MAPEIs for small construction firms in Korea. The final MAPEIs underwent a feasibility evaluation to apply them to real life. It is expected that they can be used as fundamental resources for system development for small construction firm management performance and control. In addition, further studies to resolve the limitations would improve the competitiveness of small construction firms.

Keywords: management performance evaluation indicators (MAPEIs) for small construction firms; AHP; key performance indicators (KPIs); corporation management; small construction firms (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2021
References: View complete reference list from CitEc
Citations: View citations in EconPapers (3)

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