COVID-19 and Beyond: Employee Perceptions of the Efficiency of Teleworking and Its Cybersecurity Implications

Andreja Mihailović, Julija Cerović Smolović, Ivan Radević, Neli Rašović and Nikola Martinović
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Andreja Mihailović: Faculty of Law, University of Montenegro, 81000 Podgorica, Montenegro
Julija Cerović Smolović: Faculty of Economics, University of Montenegro, 81000 Podgorica, Montenegro
Ivan Radević: Faculty of Economics, University of Montenegro, 81000 Podgorica, Montenegro
Neli Rašović: MARRI Regional Centre, MTV Building, Blvd. Goce Delcev, 1000 Skopje, North Macedonia
Nikola Martinović: Faculty of Economics, University of Montenegro, 81000 Podgorica, Montenegro

Sustainability, 2021, vol. 13, issue 12, 1-26

Abstract: The main idea of this research is to examine how teleworking has affected employee perceptions of organizational efficiency and cybersecurity before and during the COVID-19 pandemic. The research is based on an analytical and empirical approach. The starting point of the research is a critical and comprehensive analysis of the relevant literature regarding the efficiency of organizations due to teleworking, digital information security, and cyber risk management. The quantitative approach is based on designing a structural equation model (SEM) on a sample of 1101 respondents from the category of employees in Montenegro. Within the model, we examine simultaneously the impact of their perceptions on the risks of teleworking, changes in cyber-attacks during teleworking, organizations’ capacity to respond to cyber-attacks, key challenges in achieving an adequate response to cyber-attacks, as well as perceptions of key challenges related to cybersecurity. The empirical aspects of our study involve constructing latent variables that correspond to different elements of employee perception; namely, their perception of organizational efficiency and the extent to which the digital information security of their organizations has been threatened during teleworking during the pandemic.

Keywords: teleworking; cybersecurity; COVID-19; efficiency; digital information security (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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