The Effect of Abusive Supervision on Organizational Identification: A Moderated Mediation Analysis

Huseyin Arasli, Mustafa Cengiz, Hasan Evrim Arici, Nagihan Cakmakoglu Arici and Furkan Arasli
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Huseyin Arasli: Norwegian School of Hotel Management, University of Stavanger, 4036 Stavanger, Norway
Mustafa Cengiz: Faculty of Tourism, Eastern Mediterranean University, TRNC, Via Mersin 10, Gazimagusa 99628, Turkey
Hasan Evrim Arici: Faculty of Social Sciences Tourism Management Department, Cyprus West University, Gazimagusa 99450, Turkey
Nagihan Cakmakoglu Arici: Faculty of Social Sciences Tourism Management Department, Cyprus West University, Gazimagusa 99450, Turkey
Furkan Arasli: Department of Nutrition, Dietetics & Hospitality Management, Auburn University, Auburn, AL 36849, USA

Sustainability, 2021, vol. 13, issue 15, 1-15

Abstract: This study investigated the effect of abusive supervision on employee organizational identification by analyzing the mediating effect of psychological contract violation. In addition, it explored the moderating role of favoritism in the direct association of abusive supervision and organizational identification and the indirect effect through psychological contract violation. A total of 488 seasonal, immigrant, and part-time employees from family-run hotel organizations were surveyed during the data collection process. By utilizing Hayes’s macro, we found that abusive supervision and psychological contract violation had a significant negative effect on organizational identification. In addition, the results showed that psychological contract violation mediated the effect of abusive supervision on organizational identification and favoritism moderated the effect of abusive supervision on psychological contract violation. The findings highlight the detrimental effects of favoritism and abusive supervision on employee outcomes in the hospitality industry.

Keywords: abusive supervision; favoritism; psychological contract violation; identification; family firms (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2021
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