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Influence of Technostress on Academic Performance of University Medicine Students in Peru during the COVID-19 Pandemic

Aldo Alvarez-Risco, Shyla Del-Aguila-Arcentales, Jaime A. Yáñez, Marc A. Rosen and Christian R. Mejia
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Aldo Alvarez-Risco: Carrera de Negocios Internacionales Facultad de Ciencias Empresariales y Económicas, Universidad de Lima, Lima 15023, Peru
Shyla Del-Aguila-Arcentales: Escuela Nacional de Marina Mercante “Almirante Miguel Grau”, Callao 07021, Peru
Jaime A. Yáñez: Carrera de Educación y Gestión del Aprendizaje, Facultad de Educación, Universidad Peruana de Ciencias Aplicadas, Lima 15023, Peru
Marc A. Rosen: Faculty of Engineering and Applied Science, University of Ontario Institute of Technology, Oshawa, ON L1G 0C5, Canada
Christian R. Mejia: Translational Medicine Research Centre, Universidad Norbert Wiener, Lima 15046, Peru

Sustainability, 2021, vol. 13, issue 16, 1-13

Abstract: The current study aims to validate and apply an instrument to assess the relationship between communication overload, social overload, technostress, exhaustion and academic performance. We performed a cross-sectional, analytical study of 2286 university medical students to assess the influence of technostress as a mediator of social media overload, communication overload and mental exhaustion and its detrimental effect on the academic performance of university students in Peru during the COVID-19 pandemic. The research model was validated using partial least square structural equation modeling (PLS-SEM) to establish the influence of variables on the model. Communication and social overload were found to positively influence technostress by correlations of 0.284 and 0.557, respectively. Technostress positively influenced exhaustion by 0.898, while exhaustion negatively influenced academic performance by -0.439. Bootstrapping demonstrated that the path coefficients of the research model were statistically significant. The research outcomes may help university managers understand students’ technostress and develop strategies to improve the balanced use of technology for their daily academic activities.

Keywords: Peru; social media overload; academic performance; university students; COVID-19; pandemic (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (17)

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