The Transformation Process of the University into a Data Driven Organisation and Advantages It Brings: Qualitative Case Study

Ignacio Carnicero, Cristina González-Gaya and Víctor F. Rosales
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Ignacio Carnicero: Construction and Manufacturing Engineering Department, Universidad Nacional de Educación a Distancia (UNED), 28040 Madrid, Spain
Cristina González-Gaya: Construction and Manufacturing Engineering Department, Universidad Nacional de Educación a Distancia (UNED), 28040 Madrid, Spain
Víctor F. Rosales: Construction and Manufacturing Engineering Department, Universidad Nacional de Educación a Distancia (UNED), 28040 Madrid, Spain

Sustainability, 2021, vol. 13, issue 22, 1-32

Abstract: The use of data in decision-making has become prevalent in all sectors, including education. The present paper analyses the steps necessary for a university to become a data-driven organisation and the advantages this transformation has to offer, both in teaching and in management. A qualitative case study methodology was used with a thematic inductive analysis with two groups of participants. The results are a methodology for transformation, identifying the barriers that may arise and actions necessary to overcome them and the advantages the use of data has to offer the university.

Keywords: university; higher education; data-driven; change management; digitalisation; digital transformation; data; e-learning (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2021
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