Hybrid Approach to Corporate Sustainability Performance in Indonesia’s Cement Industry

Ching-Hsin Wang, Yi-Chun Chen, Jovi Sulistiawan, Tat-Dat Bui and Ming-Lang Tseng
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Ching-Hsin Wang: Department of Leisure Industry Management, National Chin-Yi University of Technology, Taichung 411030, Taiwan
Yi-Chun Chen: Department of Business Administration, Asia University, Taichung 41345, Taiwan
Jovi Sulistiawan: Department of Management, Universitas Airlangga, Surabaya 60115, Jawa Timur, Indonesia
Tat-Dat Bui: Institute of Innovation and Circular Economy, Asia University, Taichung 41345, Taiwan
Ming-Lang Tseng: Institute of Innovation and Circular Economy, Asia University, Taichung 41345, Taiwan

Sustainability, 2021, vol. 13, issue 24, 1-21

Abstract: This study aimed to create a solid framework for decision-making in Indonesia’s cement industry, emphasizing those factors which bring about the most impactful results. The framework was developed using the fuzzy Delphi method, the fuzzy decision-making trial and evaluation laboratory, and a fuzzy Kano model. This study builds a hierarchical structure to approach the impact of corporate sustainability performance. We classify important factors into causes or effects and further identify those factors which are critical to improving the performance of Indonesia’s cement industry. Although corporate sustainability performance is a crucial topic in today’s business environment, sustainability strategies remain underrated in Indonesia. We confirm the validity of 19 factors within the following dimensions: environmental impact, social sustainability, economic gain, technological feasibility, and institutional compliance. The sub-dimensions of community interest, risk-taking ability, and regulatory compliance were identified as causes of perceived risks and benefits. In contrast, the following factors were identified as critical to improving corporate sustainability performance: renewable energy resources, contributions to charity, the perception of management regarding technology as a differentiator, and firm readiness to collaborate with high-tech companies.

Keywords: corporate sustainability performance; technological feasibility; cement industry; fuzzy Kano model; fuzzy decision-making trial and evaluation laboratory (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (4)

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Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:13:y:2021:i:24:p:14039-:d:706373

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