The Effects of Workplace Loneliness on Work Engagement and Organizational Commitment: Moderating Roles of Leader-Member Exchange and Coworker Exchange

Hyo Sun Jung, Min Kyung Song and Hye Hyun Yoon
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Hyo Sun Jung: Center for Converging Humanities Kyung Hee University, Seoul 02447, Korea
Min Kyung Song: Department of Culinary Arts and Food Service Management, Kyung Hee University, Seoul 02447, Korea
Hye Hyun Yoon: Department of Culinary Arts and Food Service Management, Kyung Hee University, Seoul 02447, Korea

Sustainability, 2021, vol. 13, issue 2, 1-14

Abstract: This study aims to examine the effect of workplace loneliness on work engagement and organizational commitment and the moderating role of social relationships between an employee and his or her superior and coworkers in such mechanisms. Workplace loneliness decreased employees’ engagement with their jobs and, as such, decreased engagement had a positive relationship with organizational commitment. Also, the negative influence of workplace loneliness on work engagement was found to be moderated by coworker exchange, and employees’ maintenance of positive social exchange relationships with their coworkers was verified to be a major factor for relieving the negative influence of workplace loneliness.

Keywords: workplace loneliness; work engagement; organizational commitment; leader-member exchange; coworker exchange; deluxe hotel (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (8)

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