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Demarketing Tourism for Sustainability: Degrowing Tourism or Moving the Deckchairs on the Titanic?

C. Michael Hall and Kimberley J. Wood
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C. Michael Hall: Department of Management, Marketing and Entrepreneurship, University of Canterbury, Christchurch 8140, New Zealand
Kimberley J. Wood: Department of Management, Marketing and Entrepreneurship, University of Canterbury, Christchurch 8140, New Zealand

Sustainability, 2021, vol. 13, issue 3, 1-15

Abstract: Demarketing is generally recognized as that aspect of marketing that aims at discouraging customers in general or a certain class of customers in particular on either a temporary or permanent basis and has been increasingly posited as a potential tool to degrow tourism and improve its overall sustainability, particularly as a result of so-called overtourism. The paper provides an overview of the various ways in which demarketing has been applied in a tourism context and assesses the relative value of demarketing as a means of contributing to sustainability and degrowing tourism. It is argued that demarketing can make a substantial contribution to degrowing tourism at a local or even regional scale, but that the capacity to shift visitation in space and time also highlights a core weakness with respect to its contribution at other scales. The paper concludes by noting that the concept of degrowth also needs to be best understood as a continuum of which demarketing is only one aspect.

Keywords: social marketing; upstream demarketing; downstream demarketing; tourism system; sustainable tourism (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (4)

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