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The Influence of Emotional Intelligence and Cultural Adaptability on Cross-Cultural Adjustment and Performance with the Mediating Effect of Cross-Cultural Competence: A Study of Expatriates in Taiwan

Ying Kai Liao, Wann-Yih Wu, Tuan Cong Dao and Thi-Minh Ngoc Luu
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Ying Kai Liao: Program of International Business, Nanhua University, Chiayi County 62249, Taiwan
Wann-Yih Wu: Program of International Business, Nanhua University, Chiayi County 62249, Taiwan
Tuan Cong Dao: Department of Business Administration, Nanhua University, Chiayi County 62249, Taiwan
Thi-Minh Ngoc Luu: School of Business Administration, University of Economics and Business, Vietnam National University, Hanoi 10000, Vietnam

Sustainability, 2021, vol. 13, issue 6, 1-18

Abstract: This study examines the influence of antecedents on cross-cultural competence and cross-cultural adjustment as well as the mediating role of cross-cultural competence for the influence of cultural adaptability on cross-cultural adjustment and expatriate performance. The partial least squares structural equation modeling technique was adopted to analyze the data from a survey of 240 expatriates working in Taiwan. The results confirm the positive effect of emotional intelligence and cultural adaptability on cross-cultural competence and of emotional intelligence and cross-cultural competence on cross-cultural adjustment. Moreover, the findings reveal a highly valuable milestone insight into the role of cross-cultural competence regarding their competency to foster the indirect influence of cultural adaptability on cross-cultural adjustment and expatriate performance in culturally diverse settings. Given that previous research has rarely identified the mediating role of cross-cultural competence in improving cross-cultural adjustment and expatriate performance, these findings could be highly beneficial for academics to conduct further validation and professional human resource managers in recruiting and managing expatriates.

Keywords: emotional intelligence; cultural adaptability; cross-cultural competence; cross-cultural adjustment; expatriate performance (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (4)

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