Exploiting Technology to Deal with the COVID-19 Challenges in Travel & Tourism: A Bibliometric Analysis

Valentina Ndou, Gioconda Mele, Eglantina Hysa and Otilia Manta
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Valentina Ndou: Department of Engineering for Innovation, University of Salento, 73100 Lecce, Italy
Gioconda Mele: Department of Engineering for Innovation, University of Salento, 73100 Lecce, Italy

Sustainability, 2022, vol. 14, issue 10, 1-25

Abstract: This article discusses how travel and tourism organizations, the hardest-hit by the COVID-19 pandemic, have used the technology tools to deal with COVID challenges. Specifically, through a bibliometric literature review of relevant research papers on the topic of tourism and COVID-19, we provide evidence of how COVID-19 has accelerated the adoption and diffusion of various technologies by different stakeholders in the tourism value chain, and we show how these technologies have been used to deal with the challenges posed by COVID-19 pandemic. The review evidences the main research areas and allows to define future directions. Thus, we conclude this article by discussing how COVID-19 offers a unique opportunity for rethinking and renovating the tourism offer through technology.

Keywords: technology for tourism; post-COVID tourism recovery; innovation; digital transformation; bibliometric analysis (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:14:y:2022:i:10:p:5917-:d:814896

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