Smart Services in Smart Cities: Insights from Science Mapping Analysis

Radosław Malik, Anna Visvizi, Orlando Troisi and Mara Grimaldi
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Radosław Malik: International Political Economy Department (ZMPE), Institute of International Studies (ISM), SGH Warsaw School of Economics, Al. Niepodległości 162, 02-554 Warsaw, Poland
Anna Visvizi: International Political Economy Department (ZMPE), Institute of International Studies (ISM), SGH Warsaw School of Economics, Al. Niepodległości 162, 02-554 Warsaw, Poland
Orlando Troisi: Department of Business Science-Management and Innovation Systems (DISA-MIS), University of Salerno, Via Giovanni Paolo II, 132, 84084 Fisciano, Italy
Mara Grimaldi: Department of Business Science-Management and Innovation Systems (DISA-MIS), University of Salerno, Via Giovanni Paolo II, 132, 84084 Fisciano, Italy

Sustainability, 2022, vol. 14, issue 11, 1-16

Abstract: Against the backdrop of the expanding debate on smart cities, the objective of this paper is to examine to what extent and to what end the connection between smart services and smart cities has been explored in the literature, and what to make of it. It is argued that smart services, including demand- and innovation-driven service development, constitute an essential part of the broad concept of smart city. Viewed in this way, smart services serve as one of the key levers through which smart cities grow, develop, and build their resilience. By placing the analysis in the broader context of the smart city as smart service system, this paper sheds light on the still underexplored fields of research and suggests how they could be examined. For the purpose of the analysis, the Science Mapping (SciMat) method is employed as it allows to quantify and to visualize research output featured in Scopus and Web of Science (WoS), thus aiding the analysis. The added value of this paper is two-fold, i.e., (i) the SciMat analysis identifies the key dimensions of the nascent smart services in smart cities debate, and consequently, (ii) allows for suggesting topics that should be further investigated to detect the drivers for cities’ growth, resilience, and sustainability.

Keywords: smart cities; smart services; science mapping analysis (SciMat) (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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