Actual Use of Mobile Learning Technologies during Social Distancing Circumstances: Case Study of King Faisal University Students

Abdalwali Lutfi, Mohamed Saad, Mohammed Amin Almaiah, Abdallah Alsaad, Ahmad Al-Khasawneh, Mahmaod Alrawad, Adi Alsyouf and Akif Lutfi Al-Khasawneh
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Abdalwali Lutfi: Department of Accounting, College of Business, King Faisal University, Al-Ahsa 31982, Saudi Arabia
Mohamed Saad: Department of Accounting, College of Business, King Faisal University, Al-Ahsa 31982, Saudi Arabia
Mohammed Amin Almaiah: Department of Computer Networks, College of Computer Sciences and Information Technology, King Faisal University, Al-Ahsa 31982, Saudi Arabia
Abdallah Alsaad: College of Business, University of Hafr Albatin, Hafr Al Batin 39524, Saudi Arabia
Ahmad Al-Khasawneh: Department of Cyber Security, Irbid National University, Irbid 21110, Jordan
Mahmaod Alrawad: Quantitative Method Department, College of Business Administration, King Faisal University, Al Ahsa 31982, Saudi Arabia
Adi Alsyouf: Department of Managing Health Services and Hospitals, Faculty of Business Rabigh, College of Business (COB), King Abdulaziz University, Jeddah 21991, Saudi Arabia
Akif Lutfi Al-Khasawneh: Financial and Administrative Sciences Department, AL-Balqa’ Applied University, Al-Huson 21510, Jordan

Sustainability, 2022, vol. 14, issue 12, 1-18

Abstract: The most current highly infectious disease, which has become a global health challenge permeating entire sectors of society, is COVID-19. In the education sector, the transmission of COVID-19 has been curbed through the closure of institutions and the facilitation of online learning. The main objective of this study was to propose an integrated model of the unified theory of acceptance and use of technology combined with the DeLone and McLean model, to examine the influence of quality features, namely, performance expectancy (PE), effort expectancy (EE), facilitating conditions (FC), and social influence (SI), on the intentions and satisfaction of users toward mobile learning (m-learning) use in the context of Saudi learning institutions. The study obtained m-learning user data using an online questionnaire, after which the data were exposed to partial least squares structural equation modeling to test the proposed research model. The findings supported the influence of PE, EE, and FC on intention toward m-learning use but did not support the significant influence of SI. Moreover, system, intention, and user satisfaction were found to positively and significantly influence m-learning-system usage, with system, information, and service quality being top drivers of such user intention and satisfaction. The results reflect the required information concerning the strategies of higher institutions to enhance m-learning-system acceptance among students, with general implications for learning acceptance and usage.

Keywords: m-learning; COVID-19; D&M model; UTAUT; Saudi Arabia; universities (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (19)

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