Exploring the Use of Mobile Apps for Fostering Sustainability-Oriented Corporate Culture: A Qualitative Analysis

Carmen Isensee, Frank Teuteberg and Kai Michael Griese
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Carmen Isensee: School of Business Management and Social Sciences, University of Applied Sciences, 49009 Osnabrück, Germany
Frank Teuteberg: Department of Accounting and Information Systems, Osnabrück University, 49069 Osnabrück, Germany
Kai Michael Griese: School of Business Management and Social Sciences, University of Applied Sciences, 49009 Osnabrück, Germany

Sustainability, 2022, vol. 14, issue 12, 1-25

Abstract: Information systems (IS) play a central role in promoting corporate sustainability and pro-environmental behavior. This study explores the use of mobile apps for fostering sustainability-oriented corporate culture. It accentuates issues relating to sustainability-oriented corporate culture (RQ1), app meta-requirements as a strategic approach to addressing these issues (RQ2), as well as design and implementation principles (RQ3). Referring to the literature on sustainability apps, gamification, and nudging, our qualitative research design combines an analysis of four corporate apps intending to promote sustainable behavior and expert interviews (Grounded Theory). The proposed framework supports the planning, realization, and monitoring of this targeted app use. Single cultural dimensions inform seven issues in culture development. Five meta-requirements address this multi-dimensionality, challenges provided by new digital working environments, and principles of Green IT. Four design principles support, extend, and integrate current knowledge on app features, nudging, and gamification. Five variables determine the app intervention and maturity level. We conclude that this targeted app use should intend to foster the sustainability orientation within all dimensions of corporate culture instead of being limited to promoting sustainable behavior.

Keywords: sustainability culture; apps; mobile work; corporate culture; nudging; gamification (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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