Smart and Sustainable Management of Shoe Machinery Companies in Taiwan during the COVID-19 Pandemic—Case Studies of the Tung Sheng Company and Strong Basic Enterprise Limited Company

Ming-Ta Tu, Li-Shiue Gau (), Ji-Hwan Park, Wen-Shin Huang, Pham Thuy Duong and Jong-Chae Kim
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Ming-Ta Tu: Department of Business Administration, Asia University, Taichung 41354, Taiwan
Li-Shiue Gau: Department of Leisure and Recreation Management, Asia University, Taichung 41354, Taiwan
Ji-Hwan Park: Department of Human Resource Development, Graduate School of Technology HRD, Korea University of Technology & Education, Cheonan 31253, Korea
Wen-Shin Huang: Department of Business Administration, Chaoyang University of Technology, Taichung 41349, Taiwan
Pham Thuy Duong: Faculty of Basic Science, Thai Nguyen University of Economics and Business Administration, Thai Nguyen 24000, Vietnam
Jong-Chae Kim: Department of Sport Management, International School of Hospitality, Sports, & Tourism Management, Fairleigh Dickinson University, Teaneck, NJ 07666, USA

Sustainability, 2022, vol. 14, issue 16, 1-11

Abstract: This case report combined PEST, SWOT, a business model canvas, and knowledge management to develop a theoretical framework for assessing business models, and smart and sustainable management of two case study companies—Tung Sheng and Strong Basic—in Taiwan during the COVID-19 pandemic. A case study and heuristic inquiry research design was adopted. Secondary data and interviews with top managers were used to triangulate within the same cases. The results show that the case study companies owned capabilities in R&D as a foundation to further apply new smart ICT (information and communication technology) and execute green manufacturing. Strong key partnerships were useful resources to diversify business investment, although current qualified employees were not sufficient. Resilient practices included adopting new and green technology to mitigate the negative impacts of the COVID-19 pandemic. This study establishes a useful framework for case study research and provides practical information about business models, and smart and sustainable management in two case studies.

Keywords: COVID-19; shoes; smart management; shoe-making machinery; sustainable management (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2022
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