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Work Alienation, Deviant Workplace Behavior and Performance in Public Sector

Rigoberto García-Contreras, Juana Patricia Muñoz-Chávez (), Rosa Leticia Muñoz-Chávez, Evangelina Lezama-León and Héctor Barrios-Quiroz
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Rigoberto García-Contreras: Department of Business, Autonomous University of the State of Mexico, Toluca 50100, Mexico
Juana Patricia Muñoz-Chávez: Department of Business, Technological University of the Metropolitan Zone of the Valley of Mexico, Hidalgo 43816, Mexico
Rosa Leticia Muñoz-Chávez: Doctoral Program in Administrative Sciences, Azcapotzalco Unit, Metropolitan Autonomous University, Mexico City 02200, Mexico
Evangelina Lezama-León: Department of Information Technology, Autonomous University of the State of Hidalgo, Hidalgo 43800, Mexico
Héctor Barrios-Quiroz: Doctoral Program in Administrative Sciences, Azcapotzalco Unit, Metropolitan Autonomous University, Mexico City 02200, Mexico

Sustainability, 2022, vol. 14, issue 17, 1-13

Abstract: The aim of this article is to analyze the level of association and effect between work alienation, deviant workplace behavior, and performance in public sector organizations. Based on a literature review and relying on the theoretical perspective of the knowledge-based view strategy, the hypotheses were formulated. The method consisted of a cross-sectional study in Mexican public organizations, and a multivariate analysis of structural equation modeling (SEM) was performed. The results confirmed the association between work alienation, deviant workplace behavior, and performance. Furthermore, findings showed a high and positive relationship between work alienation and organizational performance within the context. The originality lies in the positive incidence among the variables under study within the public sector context; this is not consistent with what is suggested by the related literature.

Keywords: work alienation; deviant workplace behavior; organizational performance; public sector; structural equation models (SEM) (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2022
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