Use of the Analytic Hierarchy Process and Selected Methods in the Managerial Decision-Making Process in the Context of Sustainable Development

Jana Stofkova, Matej Krejnus, Katarina Repkova Stofkova (), Peter Malega and Vladimira Binasova
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Jana Stofkova: Department of Communication, University of Zilina, Univerzitna 1, 010 26 Zilina, Slovakia
Matej Krejnus: Department of Communication, University of Zilina, Univerzitna 1, 010 26 Zilina, Slovakia
Katarina Repkova Stofkova: Department of Communication, University of Zilina, Univerzitna 1, 010 26 Zilina, Slovakia
Peter Malega: Department of Industrial and Digital Engineering, Technical University of Kosice, Park Komenskeho 9, 040 02 Kosice, Slovakia
Vladimira Binasova: Department of Industrial Engineering, University of Zilina, Univerzitna 1, 010 26 Zilina, Slovakia

Sustainability, 2022, vol. 14, issue 18, 1-20

Abstract: This article deals with the Analytic Hierarchy Process (AHP) method, which can be calculated in several ways. The aim of the paper is to analyze and describe the AHP method as essential for strategic managerial decision-making to determine which method is efficient for the calculation and to set the proper order of criteria. In the contribution, we show how the AHP method can be used through different techniques. In the article, there are included methods that can be used in order to calculate the matrix in the AHP process for setting criteria. This study also focused on the accuracy of various methods used to compute AHP. The paper contains the procedure of using the Saaty method through the Excel program. The results of the research show that the most accurate method is the Saaty method. In comparison with the Saaty method is the geometric mean method with the slightest deviation (CI = 0.00010), followed by the Row sum of the adjusted Saaty matrix with deviation (CI = 0.00256), reverse sums of the Saaty matrix columns (CI = 0.00852), Arithmetic mean and Row sums of the Saaty matrix (CI = 0.01261). All of these methods are easy to calculate and can be performed without major mathematical calculations. The AHP method is often used with other methods such as SWOT, FUZZY, etc. The survey was carried out through an inquiry with managers who graduated from universities in Slovakia and showed that the respondents considered the Saaty method as the most complex and the most difficult. The geometric mean and average mean methods were regarded as the simplest methods. Respondents (44%) stated that they were able to use a program to calculate the AHP. Respondents (46%) had experience with some method related to the strategic managerial decision-making process. Managers (72%) regarded this skill as important for decision-making in their managerial position. The contribution of this paper is to show the advantages of the AHP method in its wide use in various fields.

Keywords: AHP process; Saaty method; Excel program; managerial decision-making process (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (5)

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Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:14:y:2022:i:18:p:11546-:d:915053

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