Digital Transformation Evaluation for Small- and Medium-Sized Manufacturing Enterprises Using the Fuzzy Synthetic Method DEMATEL-ANP

Qingmei Chen (), Wei Zhang (), Nanshun Jin, Xiaocheng Wang and Peiru Dai
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Qingmei Chen: School of Management, Guangdong University of Science and Technology, Dongguan 523000, China
Wei Zhang: School of Management, Guangdong University of Science and Technology, Dongguan 523000, China
Nanshun Jin: School of Management, Guangdong University of Science and Technology, Dongguan 523000, China
Xiaocheng Wang: School of Management, Guangdong University of Science and Technology, Dongguan 523000, China
Peiru Dai: School of Management, Guangdong University of Science and Technology, Dongguan 523000, China

Sustainability, 2022, vol. 14, issue 20, 1-23

Abstract: In view of the characteristics of small- and medium-sized manufacturing enterprises and the status quo of digitalization, it is necessary to develop a more applicable digital transformation maturity model. The decision testing and evaluation laboratory method (DEMATEL) is used to provide the visual impact relationship between digital transformation criteria, and combined with the network analytic hierarchy process (ANP) to determine the mixed weight of indicators, and then fuzzy comprehensive evaluation is used to evaluate the digital maturity of small- and medium-sized manufacturing enterprises. The empirical analysis of small- and medium-sized manufacturing enterprises in Guangdong Province shows that digital strategy and information technology play a key role in the digital transformation of enterprises, and digital process and digital innovation are the main problems faced by small- and medium-sized enterprises. In addition, the digital maturity of enterprises is related to the industrial base, regional policies, industry types, etc. This study provides some guidance for the implementation path selection of small- and medium-sized enterprises’ digital transformation and accelerates the digital transformation and sustainable development of small- and medium-sized manufacturing enterprises.

Keywords: digital transformation; decision-making test and evaluation laboratory methods; network analytic hierarchy process; fuzzy comprehensive evaluation; small- and medium enterprises (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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