Supply Chain Integration and Its Impact on Operating Performance: Evidence from Chinese Online Companies

Xiaoyan Zhang, Rita Yi Man Li, Zhizhong Sun (), Xin Li (), Sarminah Samad, Ubaldo Comite and Liviu Marian Matac
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Xiaoyan Zhang: Business School, Northwest Normal University, Lanzhou 730000, China
Rita Yi Man Li: Sustainable Real Estate Research Center, Department of Economics and Finance, Hong Kong Shue Yan University, Hong Kong 999077, China
Zhizhong Sun: Business School, Northwest Normal University, Lanzhou 730000, China
Xin Li: Business School, Northwest Normal University, Lanzhou 730000, China
Sarminah Samad: Department of Business Administration, College of Business and Administration, Princess Nourah Bint Abdulrahman University, Riyadh 11671, Saudi Arabia
Ubaldo Comite: Department of Business Sciences, University Giustino Fortunato, 82100 Benevento, Italy
Liviu Marian Matac: Department of Accounting and Audit, Bucharest University of Economic Studies, 010374 Bucharest, Romania

Sustainability, 2022, vol. 14, issue 21, 1-16

Abstract: The present study explores the effect of supply chain integration on the operational performance of an internet-based online business based in China. The study is based on primary data collected through a questionnaire distributed to supply chain professionals of the stated companies. After distributing the questionnaire and collecting the responses, an exploratory factor analysis is conducted to validate the instrument. Afterward, the confirmatory factor analysis (CFA) analysis is conducted, and finally, the structural equation modeling (SEM) technique is used to determine the validity of the research hypotheses. The results indicate that integrating different aspects of the supply chain positively impacts the operating performance, improving the financial performance of the companies involved in the integration process.

Keywords: information technology; supply chain integration; inventory management system; customer ordering system; operational performance and financial performance (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3)

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