The Impact of Digital Technologies on Company Restoration Time Following the COVID-19 Pandemic

Giorgia Sammarco, Daniel Ruzza, Behzad Maleki Vishkaei and Pietro De Giovanni ()
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Giorgia Sammarco: Department of Business and Management, Luiss University, 00197 Rome, Italy
Daniel Ruzza: Department of Business and Management, Luiss University, 00197 Rome, Italy
Behzad Maleki Vishkaei: Department of Business and Management, Luiss University, 00197 Rome, Italy
Pietro De Giovanni: Department of Business and Management, Luiss University, 00197 Rome, Italy

Sustainability, 2022, vol. 14, issue 22, 1-17

Abstract: The global spread of COVID-19 affected societies and economies at large with simultaneous disruptions to both supply and demand. To investigate the implications of COVID-19, this study seeks to inquire into how companies can achieve resilience through performance robustness and how this affects the restoration time (i.e., the time period from the problem occurrence to the time when the company performance returns to the previous operational level). Moreover, it studies how digital technology adoption allowed firms to become more resilient during the COVID-19 outbreak by exploiting high robustness and improving restoration time. Our findings reveal that, among the several performance indicators investigated, only the robustness of Sales is of particular significance in contributing to restoration time. As regards the technologies deployed, Blockchain, 3D Printing, and Artificial Intelligence had a positive impact on firms’ resilience during the outbreak.

Keywords: restoration time; COVID-19; resilience; digital technologies; regression analysis (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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