Responsible Management in the Hotel Industry: An Integrative Review and Future Research Directions

Yuan Liang, Casey Watters () and Michał K. Lemański
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Yuan Liang: Nottingham University Business School, Nottingham NG8 1BB, UK
Casey Watters: Faculty of Law, Bond University, Robina, QLD 4226, Australia
Michał K. Lemański: Nottingham University Business School, Nottingham NG8 1BB, UK

Sustainability, 2022, vol. 14, issue 24, 1-18

Abstract: In this study, we map the fast-growing body of knowledge on responsible management in the hotel industry. We aimed to provide scholars with guidance on navigating the rich and diverse scholarship on this topic, and where to engage to develop it further. Using a mixed-method review approach encompassing quantitative and qualitative elements, we reviewed the last decade of publications in journals specializing in research on hotels. On this basis, we identify critical areas as well as potential gaps in research on responsible management in the hotel industry. By scrutinizing research contexts, methods, theoretical approaches, levels of analysis, and findings, we synthesize and profile current scholarship, identify established and emerging trends, and discuss implications for scholarship and management practice, with critical or even provocative observations to guide possible theoretical and empirical extensions as well as fruitful avenues for future research.

Keywords: tourism; hotels; responsible management; sustainability; review; corporate social responsibility (CSR); organizational practices; hospitality industry (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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