Sustainable Approach to Certification of Persons: Ensuring Reliability and Quality

Maija Kavosa, Inga Lapina and Konstantins Kozlovskis
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Maija Kavosa: Construction Specialists Certification Division, State Construction Control Bureau of Latvia, K. Valdemāra Iela 157, LV-1013 Riga, Latvia
Inga Lapina: Institute for Quality Engineering, Faculty of Engineering Economics and Management, Riga Technical University, Kalnciema Iela 6, LV-1048 Riga, Latvia
Konstantins Kozlovskis: Institute of Business Engineering and Management, Faculty of Engineering Economics and Management, Riga Technical University, Kalnciema Iela 6, LV-1048 Riga, Latvia

Sustainability, 2022, vol. 14, issue 3, 1-24

Abstract: Nowadays, sustainability issues are gaining more and more topicality in the context of improving organizational processes, including in the field of conformity assessment. In the field of certification of persons, competence assessment institutions have also become interested in using new approaches as the quality of assessment execution does not fully meet the requirements of stakeholders regarding the ability of a person to apply the acquired knowledge and skills in situations related to the professional activity. The aim of the research is to analyze the aspects of professional competence assessment related to the certification of persons and its performance according to the stakeholder requirements in order to develop a new sustainable approach to the process of certification of persons that would ensure the quality and reliability of its execution. Qualitative and quantitative research methods have been used to analyze the elements of the concept of certification of persons and the main elements of the concept of professional competence. As a result of the research, a new sustainable approach to certification of persons is offered, where certification of persons transforms from a conformity assessment procedure into a professional competence assessment process and ensures that a person’s ability is assessed not only in accordance with the industry requirements, but also with the stakeholder needs.

Keywords: certification of persons; professional competence; sustainability of the certification process; reliability and quality of certification (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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