Open and Crowd-Based Platforms: Impact on Organizational and Market Performance

Antonello Cammarano, Vincenzo Varriale, Francesca Michelino and Mauro Caputo
Additional contact information
Antonello Cammarano: Department of Industrial Engineering, University of Salerno, 84084 Fisciano, Italy
Vincenzo Varriale: Department of Industrial Engineering, University of Salerno, 84084 Fisciano, Italy
Francesca Michelino: Department of Industrial Engineering, University of Salerno, 84084 Fisciano, Italy
Mauro Caputo: Department of Industrial Engineering, University of Salerno, 84084 Fisciano, Italy

Sustainability, 2022, vol. 14, issue 4, 1-26

Abstract: The aim of the research was to present the state of the art on the use of open and crowd-based platforms and the advantages in terms of business performance that emerging practices employing such technologies are able to provide. The analysis was performed by extracting information on emerging practices from the repository Business Process Framework for Emerging Technologies developed by the Department of Industrial Engineering of the University of Salerno (Italy). Contingency tables allowed analysis of the association of such practices with industry, business function, business process, and impact on performance. From the analysis of the results, many implementation opportunities emerge, mainly in manufacturing, healthcare, and transportation industries, providing benefits not only in terms of efficiency and productivity, cost reduction, and information management but also in product/service differentiation. Therefore, the research provides an overview of opportunities for organizations employing open and crowd-based platforms in order to improve market and organizational performance. Moreover, the article highlights in what specific business contexts these technologies can be mainly useful.

Keywords: open-source; crowdsourcing; crowdfunding; open data; open science; crowd science; open access; open innovation; platforms; emerging technologies (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

Downloads: (external link)
https://www.mdpi.com/2071-1050/14/4/2223/pdf (application/pdf)
https://www.mdpi.com/2071-1050/14/4/2223/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:14:y:2022:i:4:p:2223-:d:750291

Access Statistics for this article

Sustainability is currently edited by Ms. Alexandra Wu

More articles in Sustainability from MDPI
Bibliographic data for series maintained by MDPI Indexing Manager ().