Leaders’ Emotion Regulation and the Influence of Respect and Entitlement on Employee Silence

Hooria Khan, Md Sohel Chowdhury and Dae-seok Kang
Additional contact information
Hooria Khan: Graduate School of Business Administration, Inha University, Incheon 22212, Korea
Md Sohel Chowdhury: Graduate School of Business Administration, Inha University, Incheon 22212, Korea
Dae-seok Kang: Graduate School of Business Administration, Inha University, Incheon 22212, Korea

Sustainability, 2022, vol. 14, issue 4, 1-14

Abstract: Although numerous researchers have examined leaders’ behavior in promoting employee voice, so far, there have been limited empirical studies in interpersonal emotion regulation (IER) and employee silence literature. This study aims to investigate how leaders’ IER can break the barrier of employee silence through examining the mediating roles of perceived mutual recognition respect and psychological entitlement. To enhance sustainable organization practices, this may be the first study that identifies leaders’ IER strategies as an effective communication tool for diminishing employee silence. By collecting data from 315 management employees in Pakistan, the hypothesized relationships were tested using path analysis and bootstrapping technique with AMOS. Our findings support the mediating role of mutual recognition respect and psychological entitlement in leaders’ IER and employee silence relationship. More specifically, while mutual recognition respect mediates the relationship between leaders’ problem-focused strategies and employee silence, psychological entitlement mediates the association of both problem-focused and emotion-focused strategies with employee silence. In line with the research findings, we have highlighted some notable theoretical contributions and managerial implications. Further, we present limitations and future research directions.

Keywords: interpersonal emotion regulation; mutual recognition respect; psychological entitlement; employee silence; emotional communication (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

Downloads: (external link)
https://www.mdpi.com/2071-1050/14/4/2389/pdf (application/pdf)
https://www.mdpi.com/2071-1050/14/4/2389/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:14:y:2022:i:4:p:2389-:d:753378

Access Statistics for this article

Sustainability is currently edited by Ms. Alexandra Wu

More articles in Sustainability from MDPI
Bibliographic data for series maintained by MDPI Indexing Manager ().